Privacy Policy

Dr Sinha Dental Clinic (“we,” “our,” or “us”) is committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Drsinhadentalclinic.com. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

Personal Information: When you book appointments, submit inquiries, or subscribe to our services, we may collect personal data, including but not limited to:

• Patient/Visitor/User Name.
• Gender, Age and Date of Birth.
• Contact information (email, phone number).
• Address and Location.
• Medical or dental history (if provided during consultations).
• Physical, physiological and mental health conditions, provided by You.
• Valid financial information at the time of purchase of the product/service and/or online payment.

Non-Personal Information:

• IP address.
• Browser type.
• Device information.
• Usage data through cookies and analytics tools.
• Browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files. Your usage details, such as time, frequency, duration and pattern of use, features used and the amount of storage used.

2. How We Collect Personal Information?

The methods by which we collect your Personal Information include, but are not limited to, the following:

• By filling out the patient registration form.
• By booking an online appointment through our website.
• By providing details to our representatives.
• When you fill in details through online contact forms on our Website /Webapp.
• When you provide your personal information to us in the course of receiving services.
• When you use the features on Our Website/ Webapp.

3. How We Use Your Information?

• To offer better and more effective Services.
• To schedule and manage appointments.
• To respond to your inquiries and provide customer support.
• To send promotional mailings from Us via SMS, WhatsApp, and email.
• For marketing purposes, including newsletters and promotional offers.
• To improve website functionality and user experience.
• To comply with legal obligations and safeguard our rights.
• To transfer information about you if we are acquired by or merged with another company.
• To contact you via phone, SMS, WhatsApp or email for appointments, payment reminders, deals, offers, technical issues, and other announcements.
• To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

4. How We Share Your Information?

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party providers who assist in delivering our services, such as payment gateways and email platforms.
• Legal Authorities: When required to comply with applicable laws or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• To enhance website performance and functionality.
• To track user behaviour and preferences for analytics purposes.
• To provide personalized content and advertisements.

You can manage or disable cookies through your browser settings, but this may affect certain website functionalities.

6. Data Security

The security of your Personal Information is important to us. We have adopted reasonable security practices and procedures, including role-based access, password protection, encryption, etc., to ensure that the Personal Information collected is secure. We restrict access to your Personal Information to Our and Our employees, agents.

While we will endeavour to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorised access, you acknowledge that the internet is not 100% secure and that we cannot provide any absolute assurance regarding the security of your Personal Information.

We implement robust security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by us in relation to your Personal Information.

7. Your Rights and Consent

As a user, you have the following rights:

1. Access to your personal data.
2. Request correction of inaccurate or incomplete information.
3. Request deletion of your data, subject to legal obligations.
4. Opt-out of marketing communications.
5. Restrict or object to certain data processing activities.

To exercise these rights, contact us at info@drsinhadentalclinic.com.

By choosing to access our services through our Website/Webapp and thereafter, by providing Us Your personal information, it is agreed by You that You have freely consented to the collection, storage, processing, disclosure and transfer of Your Personal Information in accordance with the provisions of this Privacy Policy, GDPR and any amendments thereof.

You acknowledge that you have provided your Personal Information of your own free will and after understanding how it will be used. You also consent that the collection, storage, processing, disclosure and transfer of any Personal Information shall not cause any wrongful loss to You, if it is done in accordance with the provisions of this Privacy Policy. However, we shall not be liable for any loss that may happen to you owing to the provision of wrongful Personal Information by you.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.

9. Compliance with Laws

You are not allowed to use the services of the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of your country.

10. Policy Updates & Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with updated privacy policy information.